We were on the airplane for about 10 hours. As we got off the airplane, we were greeted by a United Airlines executive, who called us by name saying that the US Consulate in São Paulo had put in several calls concerning our whereabouts. Due to regulations, an US official from the consulate couldn't meet us as we got the airplane, but the executive and his staff made sure that we knew where to go. We passed through the Polícia Federal immigration booth without trouble, and then found our way to baggage claim only to discover that the porteiros (skycaps) had already gone home, and the only carts for baggage in Brazil are the little EZ carts. Though there was no charge for their use, they weren't able to handle that many bags on each cart. My children got recruited along with a couple of the United Airlines gate personnel, and we managed to steer six carts with wobbly wheels stacked high with bags through customs and out to the curbside pick-up area.
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